Submit ›
1.7 Based on 12 reviews
Compare to others
Respond to your
  • Customers like
    • Old manager brian 1
  • Customers don't like
    • Lack of integrity 7
    • Dishonourable 5
    • Workmanship 3
More Less

Dropped service truck off for an oil change and worker didn't replace oil filter,drove truck about 20 miles and truck started blowing out oil from underneath. This company has serviced all of my trucks in the pass never had any problems.make me wonder if they are really do the oil changes. Fyi to all double check behind them what a *** shame good customer service is hard to find in this day.The dist.mgt.did give me four free oil changes,but do... Read more

Was this review helpful? 0 0

Took my truck in for an inspection. I drove in the rain to get there. My truck failed the inspection because of " leaks in the breaks and rack and pinion" they gave me an estimate of $2,200. The "leaks" were actually from a puddle I ran through. Went somewhere else for a second opinion, no leaks. Save your money.

Add comment

BBB Business Review THIS BUSINESS IS NOT BBB ACCREDITED. Driver's Auto Repair Additional Locations Phone: (281) 651-7316 Fax: (281) 605-4393 View Additional Phone Numbers 3802 Louetta Corporate Office , Spring, TX 77388 View Additional Web Addresses BBB® F Rating On a scale of A+ to F Reason for Rating BBB Ratings System Overview BBB Business Reviews may not be reproduced for... Read more

Was this review helpful? 2 0

I did my new car's first oil change and tire rotation in this shop yesterday. It ended up I have to pay another $146.XX to cover one wheel stud they broke. When I told GM Darrol Hardee my car is new and never done tire rotation before. He replied me that with his 30 years of experience, the stud could be broken when the car was in the factory. He kept playing innocent and won't give me the key till I paid bill. In the end, I had to split the... Read more

Was this review helpful? 1 0

The worst and most fraudulent company in the USA. Rating: 0.0000000 Integrity: O.000000 Values: 0.0000000 Overall good things: 0.000000

Add comment

Oh yeah never mind, you already did. My son got charged over $400.00 for a wiring job and all that was wrong was a blown fuse. Can you say DIAGNOTIC check, obviously not. Now he is out the money and can we do about it. The work, (LOL) was done at the Hempstead location. I don't know why I have to write so many extra words. Isn't straight and to the point not good enough. Help me, help me I need a more filler words to finish up this compliant. I... Read more

Was this review helpful? 4 0

Several years ago, I had some work done at Drivers Auto Repair. It was very unprofessional and poor workmanship. I did not go back for any service work since then. In October 2015, I decided to give the place another chance by having them change the motor oil on my Sonata. After the oil change, my car did not run as well as before the oil change; and it hesitated when speeding up. At first, I though it was due to the age of the car. Last... Read more

Was this review helpful? 2 0

sometimes the car would start, but wont turn over all the way so i called them. i had been to drivers auto in the past, and liked the manager that was there at the time. he is no longer there. i didnt know that until i got there. i should had had enough sense to leave, but i didnt. i was told on the phone by the employee at the front desk that they could run a diagnostic text for free, but guess what, that isnt true. i was dumb enough to... Read more

Was this review helpful? 2 0

Went in to have turn signal light bulb exchange. See tech changing out bulbs I never asked to be changed. After a couple of hours of waiting, I had to ask what is the hold up. Rude Ray, "oh ma'am it will be about an hr. We had to order the bulb from the warehouse". Never asked if I needed a ride (since they offered shuttle service). Another hr goes by, I am now asking for my vehicle. 45 mins later, I am still asking for my vehicle. Rude Ray,... Read more

Was this review helpful? 2 0

I dropped off my SUV to Driver's Auto Repair on SH 242 in the The Woodlands yesterday at 12:30. My primary issue was the top-mount brake light on the spoiler was not working, but the bottom brake lights worked. I researched this on YouTube and a dozen videos all showed the problem is a faulty brake switch. The part can be purchased at AutoZone for $18. I'm not mechanically inclined and frankly don't have the physical capability to deal with it.... Read more

Was this review helpful? 2 0
Did not find what you were looking for?
You are reading about Drivers Auto Repair.
Filing a new complaint about