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The worst and most fraudulent company in the USA. Rating: 0.0000000 Integrity: O.000000 Values: 0.0000000 Overall good things: 0.000000 Add comment

Oh yeah never mind, you already did. My son got charged over $400.00 for a wiring job and all that was wrong was a blown fuse. Can you say DIAGNOTIC check, obviously not. Now he is out the money and can we do about it. The work, (LOL) was done at the Hempstead location. I don't know why I have to write so many extra words. Isn't straight and to the point not good enough. Help me, help me I need a more filler words to finish up this compliant. I called customer service and I still haven't heard from them, when they do call I will probably hear... Read more

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Several years ago, I had some work done at Drivers Auto Repair. It was very unprofessional and poor workmanship. I did not go back for any service work since then. In October 2015, I decided to give the place another chance by having them change the motor oil on my Sonata. After the oil change, my car did not run as well as before the oil change; and it hesitated when speeding up. At first, I though it was due to the age of the car. Last week, as usual, I changed the motor oil and the filter on my Sonata myself. Then I realized Drivers... Read more

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sometimes the car would start, but wont turn over all the way so i called them. i had been to drivers auto in the past, and liked the manager that was there at the time. he is no longer there. i didnt know that until i got there. i should had had enough sense to leave, but i didnt. i was told on the phone by the employee at the front desk that they could run a diagnostic text for free, but guess what, that isnt true. i was dumb enough to pay the 140 for the test. the manager gave me the result of the test. oh, i should mention, out of... Read more

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Went in to have turn signal light bulb exchange. See tech changing out bulbs I never asked to be changed. After a couple of hours of waiting, I had to ask what is the hold up. Rude Ray, "oh ma'am it will be about an hr. We had to order the bulb from the warehouse". Never asked if I needed a ride (since they offered shuttle service). Another hr goes by, I am now asking for my vehicle. 45 mins later, I am still asking for my vehicle. Rude Ray, "hollers HOLD ON". Horrible experience from 11:00 - 2:00. Was told my turn signal light bulb was fixed.... Read more

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I dropped off my SUV to Driver's Auto Repair on SH 242 in the The Woodlands yesterday at 12:30. My primary issue was the top-mount brake light on the spoiler was not working, but the bottom brake lights worked. I researched this on YouTube and a dozen videos all showed the problem is a faulty brake switch. The part can be purchased at AutoZone for $18. I'm not mechanically inclined and frankly don't have the physical capability to deal with it. Relayed this information to the manager. At 3:30, I got a call that the LED panel was bad but they... Read more

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Incompetent scam artists. Arrogant an defensive Add comment

WARNING FRAUD "Driver's Auto Repair" 26206 Hempstead Hwy Cypress, TX 77429 If your going there always asked for a second opinion to another shop and record them what they are saying is wrong with your car,. so you have proof of their scams and can place a lawsuit for fraud this is. I notice a lot of people are getting RIPPED OFF! by this Company "Driver's Auto Repair". I will be reporting them to DPS for fraud and BBB, and Texas Commissioner office, District Attorney Office. Anyone that has been RIPPED OFF!!! by these CROOKS contact DPS &... Read more

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this is my second visit to Driver's Auto Repair and both time my car was misdiagnosed. The first time was last December, I took may car in for a starting problem and was told I needed to replace wiring and clean out some ignition ports which cost $ 1200.00 dollars. After I pick my car up the next morning my car failed to start. I took it to the dealer and the starter was replaced. Today I picked my car up after taking it in for the check engine light being on and was told a short in a wire behind the alternator was the cause of the problem. My... Read more

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Went in with a Ram 5200 diesel with a DPF filter full. Was quoted @375.00 to take it apart and clean it. Was called the following day that there was further problems and it would cost $1300.00, which I okayed. Was called again saying that there was more parts needed, and the parts would be "thirty eight twenty three" which I okayed. When I went to pick up the truck, the "thirty eight twenty three" was "THIRTY EIGHT HUNDRED TWENTY THREE DOLLARS AND EIGHTY FIVE CENTS". After reviewing the bill, I realized they had double charged me and priced... Read more

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