Drivers Auto Repair Complaints and Reviews

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Drivers Auto Repair
Main address: 10441 Kuykendahl Road 77382 Spring Texas
(281) 681-9330, (281) 681-9685, customercare@driversautorepair.com
  • 7 complaints
  • $1.1K claimed losses
  • $160 average
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  • Jul 05
  • Service Centers and Customer Services
  • Houston, Texas
  • Auto Inspection
  • 8

I came to this location to get my inspection and oil change done. The inspection failed, I fixed my car and called back the next day. They said their inspection machine was broken. I explained I work at a hospital and have limited days to get it fixed under the 15 day retest period. I calmly explained my situation and after talking for 1 minute the man Eduardo hung up on me. I called every... Read more

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  • May 28
  • Service Centers and Customer Services
  • Houston, Texas
  • State Inspection
  • 7

Driver's Auto failed my car's state inspection on the basis of a "Parking Brake System problem and Side wall cracks on all Tyres" I have brand new Toyota car with 20,000 miles and recent servicing from dealer. They tricked me to buy $116 for five oil change with free State Inspection. When I wanted to cancel my order they refused TO GIVE MY MONEY. So, I paid $ 116 for a failed inspection and... Read more

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  • May 09, 2013
  • Service Centers and Customer Services
  • The Woodlands, Texas
  • Oil Change Coupon
  • 26

I took my car to the Driver Repair off of SH242 in April 2013 b/c I had received coupons for an oil change & for my state inspection. I was told that my car had failed the inspection due to leaking power steering fluid. He advised me that I had to pay for the inspection but had 15 days to fix the problem. I agreed to pay & said I'd think about it, planning to take it somewhere else for... Read more

Was this review helpful? 6 0

  • Jan 04, 2013
  • Service Centers and Customer Services
  • Houston, Texas
  • State Inspection
  • 2
  • 108

Driver's Auto failed my car's state inspection on the basis of a "glazed" power steering belt and a burned out tail light. (I replaced the tail light myself about 30 minutes later.) First, they lied and told me I had a separate power steering belt. My car has only a main drive belt, which was replaced 2.5 years and 15k miles ago. They promptly handed me a repair estimate for $340. I... Read more

Was this review helpful? 3 0

  • Apr 12, 2011
  • Service Centers and Customer Services
  • Spring, Texas
  • Car Repair
  • 2
  • 69

This company tried to take advantage of me and overcharge by almost a grand, presumably because I'm a woman and don't know much about cars. After calling nearby dealerships and checking their price of over $2100 to fix struts and a control arm. Once I had a better idea of what it SHOULD cost and called them to get an explanation, they revised their price and changed it to $1200. ... Read more

Was this review helpful? 5 0

  • Apr 07, 2011
  • Service Centers and Customer Services
  • Bellevue, Washington
  • Auto Repair
  • 74

I took my 1998 Chevy pickup truck in for an oil change. No big deal right??? Wrong. I dropped my car off, about an hour later I returned to find that my truck will not start. At this point the manager walked out and asked if the truck has always done that? My truck may be old but it has been very well maintained. Any noise before hand I think I would have noticed. All the Truck did was whine... Read more

Was this review helpful? 5 0

  • Sep 09, 2010
  • Service Centers and Customer Services
  • Spring, Texas
  • Auto Inspection
  • 9
  • 118

These people are crooks, they are the most unprofessional people I ever encountered; they are thieves, they try to rob you in whichever way they can. Good advice, do not take your car to them, they will sabotage your car and tell you to fix it and pay more; they really did it to me, few months ago, when I went for oil change (remember, I do my mechanical work myself, If I take my car to a car... Read more

Was this review helpful? 13 8
 
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