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Management makes employees "RIG" repairs, then the employees get into trouble when the cars come back for the same problem. Customers are lied to about repairs needed or done. Employees have been told they need to work on their scheduled days off, while management hets...
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1.2
#1045197
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I am a female business women who knows plenty about business and GOOD CUSTOMER SERVICE and nothing about cars. I went to the Driver Auto at 5959 FM 1463, Katy, TX for an oil change. I was told my car took synthetic oil and they did an the oil change. When checking out,...
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Anonymous
Smitty

Improper substitution damaged my friend's engine. Be sure to have it checked out.And keep every receipt including the original from Drivers.

I didn't like
  • Sold a wrong package could possibly have damaged my car
#1029363
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I was 350 miles from home and went to Driver's Auto "Repair" on Louetta. I got home and less than a month later had to have the SAME work done again on my car. After much frustration and going back and forth with Mr Darnell, we came to an agreement. However, he refused...
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1.0
I didn't like
  • Lack of integrity
#1001805
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Drivers Auto Repair Oil Change Review

Drivers Auto Repair
#983616
1.9
My mom has went to the Pearland location twice and that store never have oil filter for 2009 Toyota Rav4. This new managment is unexceptable for our community.How can this be resolved? My mom is 79 years of age,and use to having great service at Pearland location,but now? Please resolve this issue.Thanks
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Drivers Auto Repair Car Repair Review

Drivers Auto Repair
#970493
1.0
Cypress location - the past two times I've been to this location for an oil change, they told I have major repairs needed. First quote was for a rack and pinion leak to the tune of $1200. Second quote was for a leak in the power steering pump to the tune of $1600 dollars. Avoid this place - total scam and way marked up labor/parts.
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Drivers Auto Repair Vehicle Inspection Review

Drivers Auto Repair
#859937
1.0
Took my truck in for an inspection. I drove in the rain to get there. My truck failed the inspection because of " leaks in the breaks and rack and pinion" they gave me an estimate of $2,200. The "leaks" were actually from a puddle I ran through. Went somewhere else for a second opinion, no leaks. Save your money.
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Auto Repair Review

Drivers Auto Repair
#831039
The worst and most fraudulent company in the USA. Rating: 0.0000000 Integrity: O.000000 Values: 0.0000000 Overall good things: 0.000000
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I visited the Driver's Auto Repair 5105 S. Mason RD branch for my car engine oil change on December 15, 2016. I tried to use one of my prepaid oil change cards which I purchased in July 23, 2016. A person who said his name is George refused to change the engine oil for...
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1.0
#976730
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This is regarding the Pearland location, where they smile to your face as they reach in your wallet. First they stick you with a hefty diagnostic fee (they won't accept others diagnostics) and you have to pay it unless you use them for the work. Next, they come in...
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#950609
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The worst company ever! Craig Bean the manager is a crook! He doesn't stand by his work, and clearly they don't even do the work.. They will ruin your car and rob you of your money. He is unprofessional and actually blames you for the work they did that they preformed...
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#931444
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Craig the manager at drivers auto in league city is a crook!!! The the district manager is also a crook... They cannot change oil correctly , the have screwed up many repairs of my friends in the area.. After my situation a multitude of my friends came forward and said...
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#926182
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Drivers Auto Repair on 5959 1463 in Katy did the last 2 oil changes on my vehicle and stripped the oil drain plug. The *** manager, Brandon, attempted to fool the customer by claiming that differential metals exposed to high temperatures can strip a bolt within 2...
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1.0
I didn't like
  • Are crooks
  • Lack of integrity
  • Warning stay away
#908263
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Dropped service truck off for an oil change and worker didn't replace oil filter,drove truck about 20 miles and truck started blowing out oil from underneath. This company has serviced all of my trucks in the pass never had any problems.make me wonder if they are...
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1.3
#895221
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BBB Business Review THIS BUSINESS IS NOT BBB ACCREDITED. Driver's Auto Repair Additional Locations Phone: (281) 651-7316 Fax: (281) 605-4393 View Additional Phone Numbers 3802 Louetta Corporate Office , Spring, TX 77388 customercare@driversautorepair.com...
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#856924
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