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1.6 Based on 13 reviews
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  • Customers like
    • Old manager brian 1
  • Customers don't like
    • Lack of integrity 8
    • Dishonourable 6
    • Workmanship 4
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This is regarding the Pearland location, where they smile to your face as they reach in your wallet. First they stick you with a hefty diagnostic fee (they won't accept others diagnostics) and you have to pay it unless you use them for the work. Next, they come in shaking their head with a smile and drop the "here's the deal" speech. My last experience they wanted over 1200 dollars mostly in labor. They claimed the job would require removal... Read more

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The worst company ever! Craig Bean the manager is a crook! He doesn't stand by his work, and clearly they don't even do the work.. They will ruin your car and rob you of your money. He is unprofessional and actually blames you for the work they did that they preformed incorrectly!! If you want to lose money, rent a tow truck and lose time off from work then go.. But I recommend you stay away from drivers auto in League City! Craig Bean will rob... Read more

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Craig the manager at drivers auto in league city is a crook!!! The the district manager is also a crook... They cannot change oil correctly , the have screwed up many repairs of my friends in the area.. After my situation a multitude of my friends came forward and said that drivers auto were unethical!!! If you want to loose money and get car damaged then please go! Otherwise stay away!!! Beware they will not be honest and they will not fix your... Read more

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Drivers Auto Repair on 5959 1463 in Katy did the last 2 oil changes on my vehicle and stripped the oil drain plug. The *** manager, Brandon, attempted to fool the customer by claiming that differential metals exposed to high temperatures can strip a bolt within 2 months and 1000 miles. How condescending is that. Does not have the intelligence or the dignity to admit fault. Your company needs to fix the mistakes you made and terminate that ***,... Read more

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Dropped service truck off for an oil change and worker didn't replace oil filter,drove truck about 20 miles and truck started blowing out oil from underneath. This company has serviced all of my trucks in the pass never had any problems.make me wonder if they are really do the oil changes. Fyi to all double check behind them what a *** shame good customer service is hard to find in this day.The dist.mgt.did give me four free oil changes,but do... Read more

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Took my truck in for an inspection. I drove in the rain to get there. My truck failed the inspection because of " leaks in the breaks and rack and pinion" they gave me an estimate of $2,200. The "leaks" were actually from a puddle I ran through. Went somewhere else for a second opinion, no leaks. Save your money.

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BBB Business Review THIS BUSINESS IS NOT BBB ACCREDITED. Driver's Auto Repair Additional Locations Phone: (281) 651-7316 Fax: (281) 605-4393 View Additional Phone Numbers 3802 Louetta Corporate Office , Spring, TX 77388 customercare@driversautorepair.com http://www.driversautorepair.com View Additional Web Addresses BBB® F Rating On a scale of A+ to F Reason for Rating BBB Ratings System Overview BBB Business Reviews may not be reproduced for... Read more

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I did my new car's first oil change and tire rotation in this shop yesterday. It ended up I have to pay another $146.XX to cover one wheel stud they broke. When I told GM Darrol Hardee my car is new and never done tire rotation before. He replied me that with his 30 years of experience, the stud could be broken when the car was in the factory. He kept playing innocent and won't give me the key till I paid bill. In the end, I had to split the... Read more

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The worst and most fraudulent company in the USA. Rating: 0.0000000 Integrity: O.000000 Values: 0.0000000 Overall good things: 0.000000

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Oh yeah never mind, you already did. My son got charged over $400.00 for a wiring job and all that was wrong was a blown fuse. Can you say DIAGNOTIC check, obviously not. Now he is out the money and can we do about it. The work, (LOL) was done at the Hempstead location. I don't know why I have to write so many extra words. Isn't straight and to the point not good enough. Help me, help me I need a more filler words to finish up this compliant. I... Read more

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