filters
state:
Show
city:
Show
product:
Show
My car Honda Accord 2009 got fixed (Replaced Front & Rear Brake Pad and Rotors) from Driver's auto repair Jones Road location and they charged me $800 (which is 4 times over price) and give me 50000 miles / 24 Months warranty on it. I got the same issue after few...
Read more
I didn't like
  • Dishonourable
  • Customer service
  • Workmanship
#1130715
Reply to reviews
Worst experience with any company ever. I had an alternator on warranty. They said they warranty was prorated, but that the wire was bad. the wire was one that they! replaced. When I said to just put it back together and ill take it elsewhere, Eric said that I would...
Read more
1.2
I didn't like
  • Poor workmanship
  • Dishonourable
#1121409
Reply to reviews
This people took advantage of two naive female costumers, their prices are over inflated and the parts they changed are not even the originals. If there were a minus stars that is what these people would have! I went there with my daugther to get her car's breaks check...
Read more
1.0
I didn't like
  • Dishonorable
#1092776
Reply to reviews

Drivers Auto Repair - Horrible experience

Drivers Auto Repair
#1087952
they sold 5 oil change package n I was on hook..every time I come wait time is 1 hr before the car gets pulled in..I hv to spend 2hrs for an oil change..they are not polite..they say take ur keys if you don't want the oil change after 1 hr..horrible..not worth spending 2 hrs for an oil change..i hv no options since I hv paid in advance..
Comment
Show

Drivers Auto Repair Oil Change Review

Drivers Auto Repair
#983616
1.9
Details
My mom has went to the Pearland location twice and that store never have oil filter for 2009 Toyota Rav4. This new managment is unexceptable for our community.How can this be resolved? My mom is 79 years of age,and use to having great service at Pearland location,but now? Please resolve this issue.Thanks
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Drivers Auto Repair Car Repair Review

Drivers Auto Repair
#970493
1.0
Details
Cypress location - the past two times I've been to this location for an oil change, they told I have major repairs needed. First quote was for a rack and pinion leak to the tune of $1200. Second quote was for a leak in the power steering pump to the tune of $1600 dollars. Avoid this place - total scam and way marked up labor/parts.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Drivers Auto Repair Vehicle Inspection Review

Drivers Auto Repair
#859937
1.0
Details
Took my truck in for an inspection. I drove in the rain to get there. My truck failed the inspection because of " leaks in the breaks and rack and pinion" they gave me an estimate of $2,200. The "leaks" were actually from a puddle I ran through. Went somewhere else for a second opinion, no leaks. Save your money.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
I first time came here base on those good reviews and really make me disappointed and depressed. I have a almost 10years old and 150k mileage Camry. I know it has some problems but driving is fine. We already start looking at new car to trade in this one. I tell them I...
Read more
1.0
#1085957
Reply to reviews
I took my 2013 BMX X6 To Driver Auto repair service on Brairforest in Houston Tx. To do some repairs and perventive maintenance like and oil change and have a serpentine belt and alternator replaced. After they found out that I had an extended warranty they came up...
Read more
1.0
#1066307
Reply to reviews
Management makes employees "RIG" repairs, then the employees get into trouble when the cars come back for the same problem. Customers are lied to about repairs needed or done. Employees have been told they need to work on their scheduled days off, while management hets...
Read more
1.2
#1045197
Reply to reviews
I am a female business women who knows plenty about business and GOOD CUSTOMER SERVICE and nothing about cars. I went to the Driver Auto at 5959 FM 1463, Katy, TX for an oil change. I was told my car took synthetic oil and they did an the oil change. When checking out,...
Read more
Anonymous
Smitty

Improper substitution damaged my friend's engine. Be sure to have it checked out.And keep every receipt including the original from Drivers.

I didn't like
  • Sold a wrong package could possibly have damaged my car
#1029363
Reply to reviews
I was 350 miles from home and went to Driver's Auto "Repair" on Louetta. I got home and less than a month later had to have the SAME work done again on my car. After much frustration and going back and forth with Mr Darnell, we came to an agreement. However, he refused...
Read more
1.0
I didn't like
  • Lack of integrity
#1001805
Reply to reviews
I visited the Driver's Auto Repair 5105 S. Mason RD branch for my car engine oil change on December 15, 2016. I tried to use one of my prepaid oil change cards which I purchased in July 23, 2016. A person who said his name is George refused to change the engine oil for...
Read more
1.0
#976730
Reply to reviews
This is regarding the Pearland location, where they smile to your face as they reach in your wallet. First they stick you with a hefty diagnostic fee (they won't accept others diagnostics) and you have to pay it unless you use them for the work. Next, they come in...
Read more
#950609
Reply to reviews