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I took my 2013 BMX X6 To Driver Auto repair service on Brairforest in Houston Tx. To do some repairs and perventive maintenance like and oil change and have a serpentine belt and alternator replaced.

After they found out that I had an extended warranty they came up with other thing they said needed fixed or replaced totaling over $4000.only we thing we had them do was the belt replacement and alternator replace. Less than three weeks later we started the car the belt is shredded and the idle roller has broken off the engine block ,took back to DRIVER AUTO REPAIR they said it's not their fault and take car to BMW.

We did and BMW that the repairs we done improperly. Can't contact a corporate office ,DRIVER AUTO REPAIR

Product or Service Mentioned: Drivers Auto Repair Car Part Replacement.

Reason of review: Poor customer service.

Monetary Loss: $2000.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Jun 26, 2017.
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