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HORRIBLE! I had my car serviced many times under the old management with no issues.

The new manager Ray Flores is dishonest.They did repairs on my car I did not authorize when we went to pick it up Ray signed our bill stating we would receive a refund in the mail within 2-3 weeks, it states on our receipt that he will refund us for work we didn't need and was not authorized. My husband has been back 4 times only to get the run around. We got a letter from their "corporate" office saying that Ray actually denied the refund. We have three recordings taken via iPhone of our experiences with this man.

I was just going to let this go as not to waste my time on a sleeze like this. However, my friend's son who just moved here from Florida was approached at his job (next door) told he could have a free inspection since they are neighbors. Mind you this son is young under 20 , they failed his inspection stating they had to give the car gas and to please bring it in tomorrow so they could find the "problem" . This car was serviced by there trusted mechanic in FL weeks before and nothing is wrong with it they have never had issues and didn't have issues at all as his Dad checked out the car when he got home.

They tried to take advantage of his youth and it makes me sick. As I said my issues date back to November of 2014 and I am only writing now because there are a lot of young kids that I don't want to have to learn the hard way.

Reason of review: Problems with payment.

Monetary Loss: $285.

Drivers Auto Repair Pros: Old manager brian.

Drivers Auto Repair Cons: Lack of integrity, Dishonourable.

Location: Katy, Texas

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Guest

The manager prior to this one, was a good honest gentleman. This new retarded baldheaded, rude,thief. Ray Flores or whatever his name is, doesn't know ***

Guest
reply icon Replying to comment of Guest-1074536

Yeah, that slow Motion brain, *** head, 4 eyed turd. Has the worst customer service ever.

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